Efficient Center for Document Storage and Access Privacy

At Hill.support, your privacy is our top priority. We are dedicated to managing your personal information with the highest standards of care and transparency. This Privacy Policy details how we collect, utilize, disclose, and protect your data as you engage with our document conversion services.

1. Information We Collect

We gather various types of information directly from you when you use our services, including:

  • Personal Information: Details such as your name, email address, and other contact information that you provide during account creation or when you contact us for support.
  • Document Information: The PDF files and associated metadata that you upload to our platform for conversion into HTML format.
  • Usage Data: Information about your interactions with our website and services, including IP addresses, browser types, and timestamps of your visits.

2. How We Use Your Information

We utilize the information we collect in the following ways:

  • To Provide and Enhance Our Services: We process and convert your PDF documents, improve our platform based on user feedback, and continually refine our services to better address your needs.
  • To Communicate with You: We may send you updates, notifications, and promotional offers related to our services. You can opt out of these communications at any time by following the unsubscribe instructions provided in those messages.
  • To Ensure Security: We analyze usage patterns to prevent fraud, misuse, and unauthorized access, thereby ensuring a secure experience for all users.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under certain conditions:

  • With Third-Party Service Providers: We may disclose your information to trusted vendors who assist us with various functions, such as processing payments and providing customer support. These vendors are contractually obligated to safeguard your information and use it solely for the purposes we specify.
  • For Legal Compliance: We may share your information if required by law or in response to valid requests from public authorities, such as subpoenas or court orders.

4. Protecting Your Information

We implement robust security measures to protect your information from unauthorized access, alteration, or destruction. This includes employing encryption technology and maintaining secure server infrastructure. While we strive to provide the highest level of security, please be aware that no system can be entirely free from threats, and we cannot guarantee absolute security.

5. Your Rights and Options

  • Access and Correction: You have the right to access and update your personal information through your account settings or by contacting us directly.
  • Marketing Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in those messages.
  • Data Deletion Request: You may request the deletion of your personal information by contacting us, subject to any applicable legal or contractual obligations.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or to comply with new legal, operational, or regulatory requirements. Significant changes will be communicated by posting the updated policy on our website. Continued use of our services after such updates indicates your acceptance of the revised terms.

We value the trust you place in Hill.support and are committed to protecting your privacy while providing a secure and positive experience with our services.

Please customize this Privacy Policy as needed to address specific details relevant to your organization’s practices and legal obligations.